Project 2 Reflection

This project is about pss, i personal feel very interesting and challenge. The being i through this pss system is very interesting and fun but after many times try i feel very tired, i start feeling of very difficult, because the pss not only design a product also have to design a useful, workable system. The challenge is the system, how it going to work, help the environnent and meet the people’s need.

My understanding of product service system is a business model that offers service and product to address sustainability in production and consumption. this product service system have to reduce environmental impact that meet human’s need and change/increase benefit of target behaviour.

Our product service system is to reduce bottle water wast. We design a water station to encourage more people to use reusable water containers for daily use. We are trying to change their behaviour of using disposal water bottles because the research shows that disposal water bottles have great impact on the earth. With our pss people can refill their water bottle when they walk out for work, school or outdoor sports activities. Our pss product locate at the lobby which is beneficial to inform people to bring water with them every day an avoid buying bottle water. Our pss also design a rang of reusable bottle for user, the bottle have 3 type, one for adult, one for kids and one for whole family. they all come with different colour which is to meet different user’s preference.

The difficulty of this project is the linkage of product service system and product. Is very challenge that designing not just a pure product but product within a service system. The way that we find out is make sure the system is going to work and help the user first then we following the system to find out what product suit for the system. Frisly, we draw out a mind map see what kinds of opportunity we have to create a product service system. We want to focus on reduce bottle waste so we decide a system to tell user use less disposal water bottle and encourage them drink more pure water. Following that idea we design a water station to suit the system.

After this project i think industrial designers should consider product service system among their solution finding strategies because pss can reduce environmental impact and increase benefit for user. There for pss should consider more in the futures time.

The most that i like of designing a pss is the advantages that pss can help user and tell them what is right and valuable then change their bad consumption behaviors. The least i like about designing the pss is the disadvantage of pss that have to suit for every user and have to consider about the consumption, production and environnemental friendly. which is very difficult and challenge.

This project is a group work through this i learn how to work together with group members and we take the challenge and solve problems together. We discusses and analysais the pss opportunity and together design an suitable product for this pss. This exercise let me understand what is pss and the important of it for our society and we should use more pss on the future design to help environnent create a better life for users.

Assigment 2

Aqua water station

pss

The purpose of our pss is to reduce the bottle

waste

and encourage people use reusable bottle. Our PSS is

to provide the water station to the apartment that

more than 50 units. Our station not only provide

purified water to customer, but also provide the chill

water and ice to attract more customer to use our PSS.

The station sell the reusable and long lasting bottles

that has wide lid to allow user wash their bottle easily,

the bottle could put it into the dishwasher as well. Our

bottle looks unique and part of the purified water

station to tell the customer that drink healthy water,

use reusable bottle to help our environment.

The station is located at the lobby of the apartment.

Users use their Key card(the one that can open the main door to activate the machine, After the machine

recognize them, they can buy normal water,chilled water, ice and soda water from the machine. The prices depending on the demand, and will be charged

directly on the membership account. Users can log in

their account online and put money into the account.

Operator will check the machine monthly, sensors in

the filter and CO2 box will tell the company if the

filters and CO2 box need to be replaced.

system map:

water station structure:

BUTTONS:

Dispenser:

Cooler：

Tubes for water in and out:

CAD drawing:

Location:

Reusable bottle:

(can select any color to suit their preference)

Rationale:

Target market: Apartment with more than 50 units

Concept explanation:

The image of the machine is slim and clean. We want to make the machine take small place at the lobby and serves efficiently. The machine takes children, adult and disabled people into consideration. The reusable bottles and bulk water containers are in conjunction with our machine and have the clean feeling. Wide mouth will be beneficial for cleaning. The material for the bottles will be HDPE.

Benefits of PSS:

Reduce bottled water waste: The Aqua water station is to encourage more and more people use reusable water containers for daily water intake. As our research, disposal water bottles have great impact on the earth. With our PSS, people can refill their water bottle when they walk out for work, school or outdoor sports activities. Have the station located at the lobby is beneficial to inform people to bring water with them every day and avoid buying bottled water. People who don’t have a reusable bottle can buy our bottles at the station, or order n unique and stylish one at our website.

Reduce bulk water containers and filter waste: The Aqua water station not only encourage users using outdoor water containers, but also home purified water containers. As our research, some people buy bulk water from certain company and bring them home for daily drinking water. The reason is that they think it is healthier than drinking tap water. Some people may buy filters, but filters should be replaced 2-3months and the filter cause waste problems too. With our PSS, these problems can be solved. People who like buy bulk water can refill their water from our station, reducing the transportation and cost. People who buy filters home don’t need to buy filters anymore. They can just refill water and don’t need to care about the filters. Users can request a bulk water container from our website, it will be delivered to their home and they can start using it with their Key card.

We also provide ice and soda water at our station, which is to make it more attractive and convenient for our users. Placing an Aqua water station under the apartment can help people drink more water, be healthier and save the earth. Our station can be extended to office environment and school.

Group member:

Xiaoling Li (3293450)

Wawen Chan （3276385）

Lufei Shao